Pure Radiance Advanced Skin Care’s intent is for each client to be 100% satisfied with our services and products. Returns and refunds are limited to the following situations:
We will gladly exchange unused products if you return the product with a receipt within 7 days of purchase. Products can only be exchanged if unused and in their original packaging. In the event of dissatisfaction with a product that has been used, we reserve the right to honor an exchange on a case-by-case basis.
For online order returns, shipping charges will not be refunded. It is your responsibility to pay and arrange for shipping the product back to us if you are exchanging an online purchase.
Gift card orders are not exchangeable nor refundable.
The results of any service, including but not limited to permanent cosmetics, cannot be guaranteed. As such, whether or not a client is satisfied with the outcome, there will be no refunds.