Your time with us is very special, and each appointment is reserved just for you. We understand that life can be unpredictable, and schedules may need adjusting. We kindly ask for at least 24 hours’ notice for any changes or cancellations so that we may offer the time to another guest waiting for care.

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Return & Exchange Policy


Pure Radiance Advanced Skin Care Effective Date: January 21, 2026
 

Pure Radiance Advanced Skin Care (“Pure Radiance,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information, including information used for appointment reminders, marketing communications, and text messaging.

Information We Collect We may collect the following personal information when you interact with us online, in person, or through our booking and communication systems: Name Email address Phone number Mailing address Appointment history Purchase history Payment information (processed securely through third-party providers) Communication preferences  

How We Use Your Information We use your information to: Schedule and manage appointments Send appointment confirmations and reminders Communicate about services, promotions, and special offers Respond to inquiries and customer service requests Process payments and transactions Improve our services and client experience  

Text Messaging (SMS) Communications By providing your mobile phone number, you consent to receive text messages from Pure Radiance, which may include: Appointment reminders and confirmations Important service updates Promotional messages and special offers  Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us directly. We do not share, sell, or rent your mobile phone number to third parties for their marketing purposes.  

Email Communications If you provide your email address, you may receive emails related to your appointments, services, promotions, or important updates. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.  

Sharing of Information We do not sell or trade your personal information. We may share information only with trusted third-party service providers who help us operate our business, such as: Scheduling and booking software Payment processors Email and SMS communication platforms  These providers are required to keep your information confidential and use it only to perform services on our behalf.  

Data Security We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment information is processed securely through encrypted third-party systems and is not stored on our servers.  

Your Privacy Rights You may request to:  Review the personal information we have on file Update or correct your information Opt out of marketing communications To make a request, please contact us using the information below.  

Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.  

Contact Us If you have questions about this Privacy Policy or how your information is used, please contact us: